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The Tin Man Inc. — 25th Anniversary

Privacy Policy

How we collect, use, and protect your information.

Last Updated: March 2026

The Tin Man Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Information: When you fill out a contact form, request a quote, or schedule service, we collect information such as your name, email address, phone number, and mailing address.
  • Project Information: We may collect information about your home, fireplace, stove, or project requirements to provide accurate quotes and services.
  • Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process and fulfill service requests
  • Send you quotes, estimates, and project information
  • Communicate with you about appointments and services
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third parties who help us operate our business (e.g., payment processors, email services, financing partners)
  • Business Partners: Manufacturers or suppliers when necessary to fulfill your order
  • Legal Requirements: When required by law or to protect our rights

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include:

  • Functional cookies — remember preferences you've set during your visit.
  • Analytics cookies — help us understand how people use our site so we can improve it (e.g., Google Analytics).

You can set your browser to refuse cookies, but some features of our website may not function properly.

Embedded Content

Pages on this site may include embedded content (e.g., YouTube videos, Google Maps, financing applications). Embedded content from other websites behaves in the exact same way as if you visited that website directly. These third-party services may collect data about you, use cookies, and monitor your interaction with that embedded content.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

How Long We Retain Your Data

Form submissions are retained for as long as necessary to fulfill your request and for our business records. If you'd like us to delete your information, please contact us.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications
  • The right to withdraw consent for data processing where applicable

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: